Effective Date: January 2025
Ancient Soul Life (“we,” “our,” “us”) is committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website: https://www.ancientsoul.life (“Site”).
We may collect the following:
Full name
Email address
Phone number
Payment details (for bookings or donations)
Any information provided via contact or sign-up forms
IP address
Browser type and operating system
Usage patterns, analytics, and cookie data
We use your data to:
Provide and manage retreat and healing services
Respond to inquiries and process bookings
Send newsletters and relevant communications (with your consent)
Improve website experience and service quality
Comply with our legal and regulatory obligations
We process your data under the following lawful bases:
Consent – for email subscriptions and marketing
Contract – to fulfill service bookings or donations
Legal obligation – to meet regulatory or financial requirements
Legitimate interest – to improve services and website usability
We do not sell your data. We may share your information with:
Trusted service providers (e.g. for hosting, payment, marketing)
Legal authorities where required by law
We use cookies and similar technologies to:
Analyze website usage (e.g. Google Analytics)
Personalize experiences (e.g. Klaviyo)
Provide targeted content and ads
You can manage or withdraw consent at any time by using our cookie banner or changing browser settings. Read more in our Cookie Policy.
We may transfer your data outside the UK or EEA (e.g. to the U.S.), particularly when using services like Google or Klaviyo. In such cases, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent protections.
We only retain your data for as long as necessary:
Booking/donation records: up to 6 years
Newsletter subscribers: until you unsubscribe
Contact form inquiries: up to 12 months
You have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Receive your data in a portable format
Lodge a complaint with the ICO: https://ico.org.uk
To exercise these rights, contact us at: manager@ancientsoul.life
Our site may include links to other websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
We may update this policy periodically. The updated version will be published here with a revised effective date.
📧 Email: manager@ancientsoul.life
📞 Phone: +44 238 097 2193
